Conflict Management Skills

Publish Date: April 18, 2011

Whenever choices exist there is potential for conflict. Such conflicts, when handled correctly, can result in effective, creative solutions and interactions. But unfortunately, it is difficult to consistently turn conflicts into opportunities for growth and improvement. When conflicts are inadequately dealt with, the result can be controversy. Controversy creates a sense of emotional distance between people, such as feelings of dislike, aggression, competition, alienation, and disregard.

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